Vision Statement 1st National Bank St. Lucia Limited, a prudent, innovative, customer-centric, technologically driven and socially responsible employer of choice is the Caribbean’s leading financial services provider ranking in the top three in profitability. Mission Statement To improve our customers’ financial well-being by providing high quality financial solutions as we create sustainable return on shareholders’ investments and contribute to national development. Core Values Integrity: The ability to engender, trust and respect in all circumstances, through honesty and impartiality. Confidentiality: Maintaining the trust placed in oneself by others (clients and colleagues). Accountability: To own and be answerable for one’s performance and actions. Professionalism: To execute duties in an honest, respectful manner with fairness, competence and confidence at all times. Code of Honour I will always be honest, respectful and impartial in personal and business relations. I will never violate trust by divulging confidential information to unauthorized persons. I will always execute my duties competently. I will always respect the customer’s right of privacy. I will never place the Bank’s reputation at risk. I will always comport myself befitting the Bank’s image.

Since the merger in 2001, the bank has and continues to be the industry leader in the delivery of innovative products and services. We pride our selves on being able to anticipate and satisfy our customers’ needs. Bank of Saint Lucia’s five branches are located at the Financial Centre and Waterfront in the city of Castries, in the towns of Soufriere, Gros Islet, and Vieux Fort, with a Bureau de Change at Hewanorra International Airport and an outlet at Massy Stores Mega. Bank of Saint Lucia provides a full range of retail, commercial, development and investment banking products and services, and enjoys a greater share of the local banking market. Its network of five branches, with 27 ATMs and cash dispensers is the most extensive in St Lucia.