VISION STATEMENT:
“To be a premier development finance institution in the Caribbean region.”
MISSION STATEMENT:
“To be a leader, catalyst and model of sustainable development in the Commonwealth of Dominica by facilitating social and economic investments, partnering with and adding value to all our stakeholders.”
Our Goals
The goals of the DAIDB are:
To actively pursue, develop and manage rewarding relationships with all stakeholders
To provide unparalleled customer care
To adopt systems and procedures aimed at achieving operational efficiency
To provide a wholesome and progressive working environment
CORPORATE VALUES
Our Work
Integrity - We value integrity in our employees, in our relationships with our customers and in our business practices. We believe in conducting business and maintaining all relationships with the highest ethical standards.
Respect - We recognize and appreciate the uniqueness of each individual. We are driven by shared goals and expectations and respect each other in our daily interactions.
Service Excellence - We take pride in delivering superior service that consistently exceeds expectations. We are committed to providing personalized relationship-oriented service that our customers value.
Open communication lines – We foster open communication throughout the organization. We support healthy debate and personal participation. Employee, customer and stakeholder feedback is critical to our development.
Our Family
Employees — We celebrate the diverse nature, talent and creativity of our employees. We believe in creating an environment where personal success is aligned to company success and hope to achieve as a team, what no individual can accomplish alone.
Customers — We are a customer driven company that view every customer contact as an opportunity to add value and enhance our relationship. By genuinely understanding their needs and providing services and products of value, we empower them to realize their goals and experience success.
Community — We are passionate about making a difference in the communities we serve. We recognize the value of investing our time, money and expertise in promoting social and economic development and in building lifelong relationships.
Stakeholders — We strive to meet our stakeholders’ expectations. We carefully balance risk and return, rigorously manage costs and continuously look for ways to improve.